Refunds and cancellation.

Draft for review · last updated 15 October 2026

Cancel any time

Access plans are billed monthly or yearly through Whop, and renew automatically until you cancel. Cancel from your Whop account whenever you like. You keep access until the end of the month or year you've paid for, and you won't be charged again. Before a yearly plan renews, we send you a reminder.

Refunds

Access to the indicators, guides and private Discord channels starts as soon as you join, so after the 14-day period below we don't refund the unused part of a month or a year. If we couldn't give you what you paid for, for example your TradingView access wasn't granted within 48 hours of joining and we couldn't fix it, we'll refund that payment in full. Your statutory rights under UK consumer law are not affected.

3-day free trial

Monthly Core and Pro plans start with a 3-day free trial, one per person. Cancel in Whop before the trial ends and you won't be charged; otherwise the first monthly payment is taken when the trial ends, and the 14-day first-purchase refund runs from that payment. Access to the indicators ends if the trial ends without payment.

Full 14-day first-purchase refund

Request cancellation within 14 days of your first paid purchase from The Distilled and we'll refund that payment in full. This applies to monthly and yearly plans, wherever you live, even if you've already used the indicators, guides, Discord or Desk. We do not rely on a digital-content cancellation waiver to refuse this refund.

Email [email protected] or open a private support ticket with the email used for your Whop purchase. We'll arrange the refund through Whop to the original payment method, without a cancellation fee, within 14 days of receiving your request. Access under that purchase ends when it is refunded. Simply switching off renewal in Whop stops future charges; contact us as well to request your first-purchase refund.

This first-purchase promise does not restart on renewals, upgrades or later purchases. It is additional to, and does not limit, any statutory cancellation or refund rights you have.

Model cancellation form

You don't have to use this form: a message in #support or an email saying you want to cancel is enough. If you'd like to use it, copy it into a message.

(Complete and return this form only if you wish to withdraw from the contract)

To DISTILLEDTRADES LTD (trading as The Distilled), Office 21548 182-184 High Street North, East Ham, London, United Kingdom, E6 2JA, email [email protected]:

I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract for the supply of the following digital content [*]/service [*],

Ordered on [*]/received on [*],
Name of consumer(s),
Address of consumer(s),
Signature of consumer(s) (only if this form is notified on paper),
Date

[*] Delete as appropriate.

How to ask

Open a ticket in the #support channel on our Discord with the email you used on Whop, or email us at [email protected]. We reply within two working days.